Privacy Policy

1. Controller and contact

The data controller for personal data processed through fulfbase.com is FULFBASE E-TİCARET YAZILIM VE TEKNOLOJİ HİZMETLERİ LİMİTED ŞİRKETİ. You may send privacy requests to [email protected].

2. Personal data we process

• Identity and contact data: name, email address and telephone number.
• Application data: company or brand, country, city, website, requested service, order volume, warehouse or operational information and messages submitted through forms.
• Technical data: IP address, browser, device, operating system, visit time, referring page, viewed pages and security logs.
• Cookie and preference data: necessary technologies, analytics consent and preferences stored in your browser.
• Communication data: email correspondence, request history and responses.

3. Purposes of processing

• Receiving and evaluating applications and contacting applicants.
• Preparing proposals for fulfillment, warehouse setup, WMS, franchise, self-fulfillment or custom e-commerce platform services.
• Maintaining website security, availability and technical performance.
• Measuring visits and conversions and improving user experience where you have allowed optional analytics.
• Meeting legal obligations and preventing disputes, fraud or misuse.

4. Legal bases

Processing may be necessary to take steps at your request before entering a contract, perform a contract, comply with legal obligations, establish or defend legal claims, or pursue legitimate interests that do not override your fundamental rights.

Optional analytics and marketing technologies rely on consent where required. Privacy information and consent requests are treated as separate processes.

5. Cookies, Google Analytics and Tag Manager

The website may use necessary technologies for core functions and security. Google Analytics measurement managed through Google Tag Manager follows your cookie choice. Before analytics consent, analytics_storage is set to denied by default.

You can change your choice through the cookie preference interface or clear website data in your browser. Rejecting optional cookies does not prevent access to the website’s essential pages.

6. Disclosures and service providers

Data may be shared only as necessary with hosting, security, email, analytics and technical infrastructure providers. The current infrastructure may use Cloudflare for security and content delivery, Brevo for email services and Google for consent-based analytics.

Provider systems may be located outside your country. International transfers are handled subject to applicable transfer requirements and safeguards. Personal data is not sold or rented to third parties for their independent advertising purposes.

7. Retention

Data is retained only for the purpose for which it was collected and for applicable legal limitation or record-keeping periods. It is then deleted, destroyed or anonymized.

Where an application does not result in a service relationship, contact and application records are not retained longer than necessary for reasonable follow-up, security and legal claims. Cookie preferences and technical logs are limited according to the relevant technology and security need.

8. Your rights

Subject to applicable law, you may have rights to know whether data is processed; request access, correction, deletion or restriction; learn about recipients; object; receive portable data; and withdraw consent. Send requests to [email protected]. Additional information may be requested to verify identity and protect other individuals.

9. Security and children

Reasonable technical and organizational measures are used to protect personal data against unauthorized access, loss, misuse and alteration. No internet transmission method can guarantee absolute security.

Our services are directed to businesses and are not intended to knowingly collect personal data from children.

10. Changes

This policy may be updated when services, providers or legal requirements change. The current version and revision date will always be published on this page.